QuickBooks payroll update error 12002 is a common issue that users may encounter when attempting to download payroll updates. This error typically indicates a problem with the internet connectivity or network settings. This article provides a comprehensive troubleshooting guide to help resolve QuickBooks payroll update error 12002 and ensure successful updates.
Troubleshooting Steps for QuickBooks Payroll Update Error 12002:
Troubleshooting Steps for QuickBooks Payroll Update Error 12002:
- Check your internet connection: Ensure that your internet connection is stable and working properly. Try accessing other websites or online services to verify the connection. If there are any issues with your internet connection, contact your internet service provider for assistance.
- Verify firewall and security settings: Check your firewall and security software settings to ensure that QuickBooks has necessary permissions to access the internet. Temporarily disable your firewall and security software and attempt the payroll update again. If the update is successful, configure your firewall to allow QuickBooks through the necessary ports and protocols.
- Configure Internet Explorer settings: QuickBooks uses Internet Explorer settings for establishing an internet connection. Open Internet Explorer, go to Tools or Settings, select Internet Options, and navigate to the Advanced tab. Reset the settings to default or ensure that SSL 2.0 and SSL 3.0 are checked.